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Overview Videos QServ On the GO QServ In the Cloud Scheduling Time and Attendance About Focus Registration Company Account Downloads Support Reseller Program White Papers Sailing What Is A WFM? What Is QServ? How Is QServ Used? How Much Will It Cost? What's New? Administrators Store Users Time Clock Forecasting Planning/Budgeting Ideal Staffing Dynamic Schedule Optimization Base/Static Schedules Schedule Review Time Capture Managing Time Records Hours and Attendance Control Payroll Export Configuration Options Register Change Password Change E-Mail Address Set Up Company Account Modify Company Account View Billing Information Delete Company Account QServ Time Clock QServ Workforce Manager Focus Analytics Install Sql Express Database Provisioning Database Migration FAQs Ask a Question Contact Technical Support Create Authorization Code Rocket Science Planning Dynamic Schedule Optimization Dynamic vs Static Schedules Videos Remote Dashboard

QServ Workforce Management System

The QServ Workforce Management System (WFM) is a comprehensive solution for scheduling associates and managing time and attendance. Highly refined and proven in over 25 years of use, it represents the most advanced and cost effective solution available today. A vast array of configuration options allow features and processing steps to be turned on or off, providing a solution for both simple and complex environments.

Now available as a cloud based application, QServ affords organizations of all sizes the opportunity to realize the benefits of a sophisticated workforce management system without incurring the infrastructure costs associated with building, maintaining and staffing a complex computer facility.

Smartphone and tablet web pages provide managers and associates with access to critical information about scheduled and actual coverage, associate time sheets and associate schedules while on the selling floor, at home or in the office. Click on the image to sample some of the information available while ON the GO.

Focus Systems Corporation, provider of the QServ WFM, has been serving the needs of large retail organizations for over 25 years. With the availability of cloud based computing it is now cost effective for smaller organizations to achieve improved customer service, higher levels of associate productivity, more effective cost control, and greater profitability.

Focus Systems Corporation has recently introduced a reseller program for professional service organizations offering services to the retail industry. Learn more about our reseller program here.